Client story · Retail · 60+ stores · Mar 2025
Mastermind Toys: bringing lapsed customers back to stores with direct mail
Retail winback direct mail, run by BirdseyePost, the direct mail platform I co-founded and operate.
The challenge
Mastermind Toys wanted lapsed customers near its stores to come back in person.
What we did
BirdseyePost built a personalized postcard for each recipient with a map to their nearest store, and took the campaign from creative to mailed in three days.
The outcome
Customers had the postcard in hand within a week.
“Their solution is certainly ‘cheaper than a click,’ and we were very happy with our response rate.”Dave Worth, VP of Sales Planning, Mastermind Toys
Read the full case study on birdseyepost.com
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